Privacy policy
Last updated: 24 July 2026
1. Who We Are
AnneHJewelry
2930 Klampenborg
CVR: 41336099
2. Information We Collect
We collect personal information in the following situations.
When You Visit Our Website
We may collect browser type, IP address, device information, and browsing activity.
Purpose: To operate, secure, and improve our website.
When You Place an Order
We collect your name, billing address, shipping address, email address, phone number, order details, and payment information (processed securely by our payment providers).
Purpose: To process, fulfill, and manage your order.
When You Contact Us
We collect your name, email address, and any information you include in your message.
Purpose: To respond to your enquiries and provide customer support.
3. How We Share Your Information
We only share your personal data when necessary to operate our business or comply with legal obligations.
Your information may be shared with Shopify (our e-commerce platform), payment providers including Klarna, shipping and fulfillment partners, marketing platforms, Anthropic (Claude AI is used internally by our team to assist with order management and is never used to communicate directly with customers), and government authorities where required by law.
4. Marketing
We only send marketing communications if you have given your consent.
You can withdraw your consent at any time by clicking the Unsubscribe link in our emails or by contacting us directly.
5. Cookies
We use cookies and similar technologies to improve your experience on our website.
Strictly Necessary Cookies
These cookies are essential for the website to function properly, including shopping cart functionality, login and authentication, and website security. These cookies cannot be disabled.
Functional Cookies
These cookies remember your preferences, such as your language settings, login details, and other website preferences.
Analytics Cookies
We use Google Analytics to understand how visitors use our website and to improve our services. These cookies are only used with your consent.
Marketing & Advertising Cookies
We use cookies from Google and Meta to show relevant advertisements, measure campaign performance, and improve our marketing efforts. These cookies are only used with your consent.
Managing Your Cookie Preferences
When you first visit our website, you will be asked to accept or decline non-essential cookies.
You can change your preferences at any time through the Cookie Settings available on our website, through Google (adssettings.google.com), or through Meta (facebook.com/adpreferences).
Please note that cookies placed by third-party providers are governed by their own privacy policies.
6. Your Rights
Depending on applicable privacy laws, you have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also request a copy of your personal data (data portability).
To exercise your rights, please contact us at:
Email: annelhansen@me.com
7. Data Retention
We retain your personal information only for as long as necessary to process and fulfill orders, provide customer support, meet accounting and tax obligations, and comply with applicable legal requirements.
When your personal information is no longer required, it will be securely deleted or anonymized.