Last updated: 24 July 2026

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1. Order Processing

We carefully package every order to ensure it arrives safely.

Once your order has been dispatched, you will receive a confirmation email containing a tracking number, allowing you to follow your parcel throughout the delivery process.

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2. Domestic Shipping

All domestic orders are shipped with PostNord.

Your parcel will be delivered to the PostNord service point you selected during checkout or, if unavailable, to the nearest available service point.

Shipping is free on orders over DKK 1,500.

For orders below DKK 1,500, the shipping cost will be displayed during checkout before you complete your purchase.

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3. International Shipping

If you would like your order shipped outside Denmark, please contact us before placing your order at annelhansen@me.com.

We will be happy to provide information about available shipping options, estimated delivery times, and shipping costs for your destination.

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4. Delivery Times

Delivery times may vary depending on your location, seasonal demand, and courier operations.

Please note that delivery estimates are provided as guidance only and are not guaranteed.

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5. Tracking Your Order

After your order has been shipped, you will receive an email with your tracking number.

You can use this tracking number to monitor the progress of your shipment through the carrier's tracking service.

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6. Contact Us

If you have any questions about shipping or delivery, please contact us at annelhansen@me.com.